Department
of Food Safety Government of NCT of Delhi 8th Floor, Mayur Bhawan Connaught Place, New Delhi-110001 Tel.No.23413488, e-mail ID : cfss.delhi@nic.in
CITIZEN CHARTER
The
mandate of the Deptt. is to ensure availability of safe and wholesome food to
the citizens of Delhi.
List of activities having interface with the
citizens/services offered/time frame/Officers responsible .
Services
|
Time frame for
disposal
|
Officers responsible
|
Issuance of Registration
to FBOs
|
07 days
|
Designated Officer
of the concerned District
|
Grant of Licenses to
FBOs
|
60 days
|
Designated Officer
of the concerned District
|
Filing of nomination
by companies and acceptance thereof by the Designated Officer
|
15 days
|
Designated Officer
of the concerned area /district and the dealing assistant of the nomination
branch
|
Complaints made by
public against FBOs regarding food adulteration
|
45 days
|
Food Safety Officer as
detailed by Commissioner and the
Designated Officer
|
Complaints made by
FBOs regarding delay in issuance of license/registration
|
15 days
|
Designated Officers
of the concerned District
|
Note:
1. In case of dissatisfactory response from any of the above mentioned officers, the complainant may contact the Administrative Officer on telephone number 011-23413493 to 23413496 or the Commissioner (Food Safety) on his office telephone No. 011-23413488 or through e-mail cfss.delhi@nic.in or in person at 8th Floor, Mayur Bhawan, Connaught Place, New Delhi between 10.00 am To 11.00 am on all working days (Monday to Friday).
2. Name and contact number of officers of Deptt.
of Food Safety may be viewed at deptt.’s website www.foodsafety.delhigovt.nic.in
Citizen Charter (pdf)
|